Join the Joby Credits Rewards Program

Anyone over the age of 13 in the EU or over the age of 14 in the US (or the age required by local law) can join the program.

If you already have an account on joby.com, you are already registered. Simply log in to your account. If you don't have an account, register for a Joby Credits account to start enjoying benefits and earning rewards.Note: To earn Joby Credits, you must be registered for the Joby Credits Rewards Program.

No, the rewards program is free to join.

No. Joby Credits, rewards and benefits earned via our loyalty program hold no cash value and are non-transferable between accounts. However, you can use your Joby Credits to offset your order costs at checkout with our "Spend Joby Credits Like Cash" feature.

No, Joby Credits earned on different accounts cannot be combined or aggregated for any reason.

Please follow our step-by-step guide to check your Joby Credits balance.

Joby Credits are earned exclusively on joby.com. Log in to your Joby account for purchases and all eligible actions to earn credits.

You can earn Joby Credits in the following ways: Complete one-time reward tasks such as registering for an account, completing your profile, subscribing to Joby emails, making your first purchase at joby.com, and follow us on social media. Make a purchase on joby.com while logged in.

For shopping rewards, credits will be issued approximately 30 days after payment is successfully processed. Please note, applies to all shopping-related rewards, including your first purchase.

For other one-time tasks, credits are added immediately upon completion.

Yes. Joby Credits remain valid for one year from the date they are unlocked. Expired Joby Credits will be deducted from your account.

If you have questions about your membership account, please contact Joby Customer Service at ....

No, Joby Credits are not earned for shipping charges or taxes.

No, Joby Credits are not earned on discounts or credits linked to a product.

If you return a product, cancel an order, or receive a partial refund due to a price adjustment, any Joby Credits earned from that purchase will be correspondingly deducted from your account.

After logging into your account, go to the "Redeem Joby Credits Rewards" section. Select the coupon you want and click on "Redeem Now".

Discount Code: You can redeem Credits for discounts of 10% (1,000 Credits), 15% (1,500 Credits), or 20% (2,000 Credits).

Free Shipping Code: You can redeem 800 Credits for one free shipping coupon, or 1,500 Credits for two free shipping coupons.

On the payment page, check the box for “Use Joby Credits”. Please note, the system will automatically display the available codes that can be applied to maximize your savings. Or you can choose the coupon you want to use.

All Credits redemption records can be viewed under “My Account – Credits History”, including timestamps, reward types, and remaining balances.

If you have any other questions, please email Joby Service at ....

Codes redeemed with Joby Credits are only valid for purchases made on our official website, joby.com.

Yes, these codes can be used on all products available on our website.

No. Codes redeemed with credits has no minimum spend requirement and can be used on any purchase.

Discount coupons and free shipping coupons can be used together in the same order. However, all discount coupons can only be used individually and cannot be combined or stacked with each other.

Discount coupons cannot be combined with other promotional discounts or offers. At checkout, the system will automatically apply the highest discount available to your order. You may also manually select the discount coupon you prefer if multiple are eligible.Free shipping coupons can be used alongside promotional offers unless otherwise stated.

Coupons are valid for 90 days from the date of redemption. Please use them before expiration.